SEO Case Study: Local Assisted Living Client (Under NDA)

Prepared by Brisk Web Services – Senior SEO Consultant (15+ Years Experience)


Introduction

This case study outlines our SEO work for a local assisted living client operating in a competitive regional market. Due to a strict NDA agreement, the company name and all identifying details remain confidential.

The client approached us after experiencing a sharp decline in organic traffic and minimal visibility on Google, which limited their ability to generate high-quality leads such as tours, consultations, and family inquiries.


Client Overview & Main Problem

The assisted living provider relied heavily on online visibility to attract families searching for safe, reputable care options for elderly loved ones.

However, the client faced several challenges:

  • Outdated website structure and slow performance
  • No clear keyword strategy
  • Poor Google Business Profile performance
  • Strong competition from national chains and aggregated directories
  • Low authority and weak backlink profile

Their internal marketing team was not equipped to diagnose or resolve the underlying SEO issues, so they contracted our agency for a complete SEO overhaul.


Initial Audit Findings

1. Technical SEO Issues

Our full technical audit revealed several critical problems:

  • Slow mobile loading times (3.9+ seconds)
  • Unoptimized Core Web Vitals, including a failing LCP score
  • Indexing gaps — key service pages weren’t being indexed
  • Broken internal links and outdated redirects
  • Uncompressed images and heavy scripts from legacy plugins
  • Duplicate title tags and meta descriptions
  • Incorrect sitemap structure and no dynamic sitemap updates

These issues significantly reduced crawl efficiency and ranking potential.


2. On-Page SEO Problems

  • Pages lacked keyword mapping and had no topical hierarchy
  • Thin content on service pages (less than 250 words)
  • Misuse of H1/H2 tags, resulting in unclear topical structure
  • Missing or weak E-E-A-T signals, crucial for YMYL (Your Money Your Life) niches like assisted living
  • No FAQ sections or schema markup to improve SERP appearance

3. Local SEO / Google Business Profile Issues

Google Business Profile had major gaps:

  • Missing service categories
  • No keyword-optimized business description
  • Only 5 photos and minimal updates
  • Inconsistent NAP data across directories
  • Low review volume and no review acquisition process
  • Very low visibility for “assisted living near me” searches

GBP was generating nearly zero calls or direction requests.


4. Backlink & Authority Gaps

  • Domain Authority was significantly lower than local competitors
  • Majority of existing backlinks came from unrelated or low-value sources
  • No authoritative health, senior care, or local editorial links
  • No brand mentions or citations in trusted industry directories

The client needed a clean, authoritative backlink profile to compete in this niche.


Strategy & Work Performed

1. Technical Fixes

We executed a full technical cleanup:

  • Resolved all indexing errors in Google Search Console
  • Implemented lazy loading, script minification, and WebP image formats
  • Rebuilt site architecture to improve crawl flow
  • Optimized Core Web Vitals (LCP, CLS, FID)
  • Updated XML sitemap and robots.txt
  • Removed outdated plugins and reduced total page weight by 42%
  • Improved mobile responsiveness across all breakpoints

2. Content Optimization & Expansion

We reworked every main page to meet SEO and user-intent standards:

  • Added 800–1,200 words of high-quality, empathetic, medically informed content
  • Created new pages for high-intent service categories:
    • Memory care
    • Respite care
    • 24/7 nursing support
    • Assisted living amenities
  • Added FAQ sections to all pages
  • Improved H1–H3 structure for clarity and SERP targeting

3. Keyword Mapping

We performed a full keyword clustering strategy:

  • Primary intent clusters (e.g., assisted living, senior care, memory care)
  • Local modifiers (“near me”, “city + assisted living”, “best assisted living”)
  • Informational search clusters for blog topics

Each page was assigned a dedicated keyword group to avoid cannibalization.


4. Internal Linking Overhaul

We created a structured internal linking framework:

  • Added keyword-rich contextual internal links
  • Connected service pages to location pages
  • Added breadcrumb navigation
  • Created topic clusters linked to core service hubs

This significantly improved crawl depth and page authority flow.


5. Local SEO Improvements

We fully optimized the client’s Google Business Profile:

  • Added keyword-optimized description
  • Added 35 new high-quality photos (geotagged)
  • Built out service categories
  • Published weekly GBP posts
  • Implemented a family-friendly review acquisition strategy
  • Corrected all NAP inconsistencies across 45 local citations

6. Schema Markup Implementation

We added structured data for:

  • LocalBusiness
  • AssistedLivingFacility
  • FAQ
  • Service
  • BreadcrumbList

This improved rich snippet eligibility and enhanced SERP presence.


7. Backlink Plan

We executed a safe, white-hat backlink strategy:

  • Outreach to local senior organizations and health directories
  • Citations added to authoritative care-related directories
  • Guest posting on senior living blogs and healthcare portals
  • Published local community-focused content to earn organic mentions
  • Built 12 high-authority links (DA 40–70) over 4 months

8. CRO Adjustments

To improve conversions, we:

  • Added clearer calls-to-action (Book a Tour, Request Info)
  • Improved form design and reduced form fields
  • Added trust badges, testimonials, and care certifications
  • Installed click-to-call buttons for mobile users
  • Rebuilt hero sections to match search intent

Results After 6 Months

All results are fully anonymized but based on measurable data.

Organic Performance

  • +178% increase in organic traffic
  • +214% increase in new users
  • 22 high-intent keywords moved to Page 1
  • 7 keywords ranked in the Top 3 positions

Local SEO / GBP Performance

  • +142% increase in GBP views
  • +187% increase in calls from GBP
  • +121% increase in direction requests
  • Consistent placement in the local 3-pack for core keywords

Lead Generation

  • +93% increase in monthly inquiries
  • +68% increase in booked facility tours
  • Steady increase in form submissions and phone calls

Revenue Impact

The improved visibility and increase in qualified leads helped the client:

  • Achieve near full occupancy
  • Reduce dependence on expensive referral agencies
  • Lower cost per lead significantly

Client Impact

By restoring the client’s organic visibility, strengthening their local presence, and improving on-site conversions, we helped them achieve predictable, high-quality lead flow.

For an assisted living provider, this meant:

  • More booked tours
  • Higher occupancy
  • Better local reputation
  • Increased authority and trust in their region

The client now relies on organic SEO as their primary source of new residents.


Conclusion & Call-to-Action

This project demonstrates the impact of a well-executed, technically sound SEO strategy in a highly competitive, sensitive niche such as assisted living.

If your organization needs reliable SEO results — whether local, national, or multi-location — Brisk Web Services can deliver measurable growth while ensuring complete confidentiality.

👉 Contact us today to discuss your SEO goals and explore how we can achieve results like this for your business.

Bojan Cvjetković

Bojan Cvjetković

Typically replies within 24 hours

I will be back soon

Bojan Cvjetković
👋 Hi there! Thanks for reaching out to Brisk Web Services! 😊
We’re here to help with any questions you have.
Feel free to drop us a message, and we’ll get back to you as soon as possible! 🚀
Messenger