SEO Case Study: Local Assisted Living Client (Under NDA)
Prepared by Brisk Web Services – Senior SEO Consultant (15+ Years Experience)
Introduction
This case study outlines our SEO work for a local assisted living client operating in a competitive regional market. Due to a strict NDA agreement, the company name and all identifying details remain confidential.
The client approached us after experiencing a sharp decline in organic traffic and minimal visibility on Google, which limited their ability to generate high-quality leads such as tours, consultations, and family inquiries.
Client Overview & Main Problem
The assisted living provider relied heavily on online visibility to attract families searching for safe, reputable care options for elderly loved ones.
However, the client faced several challenges:
- Outdated website structure and slow performance
- No clear keyword strategy
- Poor Google Business Profile performance
- Strong competition from national chains and aggregated directories
- Low authority and weak backlink profile
Their internal marketing team was not equipped to diagnose or resolve the underlying SEO issues, so they contracted our agency for a complete SEO overhaul.
Initial Audit Findings
1. Technical SEO Issues
Our full technical audit revealed several critical problems:
- Slow mobile loading times (3.9+ seconds)
- Unoptimized Core Web Vitals, including a failing LCP score
- Indexing gaps — key service pages weren’t being indexed
- Broken internal links and outdated redirects
- Uncompressed images and heavy scripts from legacy plugins
- Duplicate title tags and meta descriptions
- Incorrect sitemap structure and no dynamic sitemap updates
These issues significantly reduced crawl efficiency and ranking potential.
2. On-Page SEO Problems
- Pages lacked keyword mapping and had no topical hierarchy
- Thin content on service pages (less than 250 words)
- Misuse of H1/H2 tags, resulting in unclear topical structure
- Missing or weak E-E-A-T signals, crucial for YMYL (Your Money Your Life) niches like assisted living
- No FAQ sections or schema markup to improve SERP appearance
3. Local SEO / Google Business Profile Issues
Google Business Profile had major gaps:
- Missing service categories
- No keyword-optimized business description
- Only 5 photos and minimal updates
- Inconsistent NAP data across directories
- Low review volume and no review acquisition process
- Very low visibility for “assisted living near me” searches
GBP was generating nearly zero calls or direction requests.
4. Backlink & Authority Gaps
- Domain Authority was significantly lower than local competitors
- Majority of existing backlinks came from unrelated or low-value sources
- No authoritative health, senior care, or local editorial links
- No brand mentions or citations in trusted industry directories
The client needed a clean, authoritative backlink profile to compete in this niche.
Strategy & Work Performed
1. Technical Fixes
We executed a full technical cleanup:
- Resolved all indexing errors in Google Search Console
- Implemented lazy loading, script minification, and WebP image formats
- Rebuilt site architecture to improve crawl flow
- Optimized Core Web Vitals (LCP, CLS, FID)
- Updated XML sitemap and robots.txt
- Removed outdated plugins and reduced total page weight by 42%
- Improved mobile responsiveness across all breakpoints
2. Content Optimization & Expansion
We reworked every main page to meet SEO and user-intent standards:
- Added 800–1,200 words of high-quality, empathetic, medically informed content
- Created new pages for high-intent service categories:
- Memory care
- Respite care
- 24/7 nursing support
- Assisted living amenities
- Added FAQ sections to all pages
- Improved H1–H3 structure for clarity and SERP targeting
3. Keyword Mapping
We performed a full keyword clustering strategy:
- Primary intent clusters (e.g., assisted living, senior care, memory care)
- Local modifiers (“near me”, “city + assisted living”, “best assisted living”)
- Informational search clusters for blog topics
Each page was assigned a dedicated keyword group to avoid cannibalization.
4. Internal Linking Overhaul
We created a structured internal linking framework:
- Added keyword-rich contextual internal links
- Connected service pages to location pages
- Added breadcrumb navigation
- Created topic clusters linked to core service hubs
This significantly improved crawl depth and page authority flow.
5. Local SEO Improvements
We fully optimized the client’s Google Business Profile:
- Added keyword-optimized description
- Added 35 new high-quality photos (geotagged)
- Built out service categories
- Published weekly GBP posts
- Implemented a family-friendly review acquisition strategy
- Corrected all NAP inconsistencies across 45 local citations
6. Schema Markup Implementation
We added structured data for:
- LocalBusiness
- AssistedLivingFacility
- FAQ
- Service
- BreadcrumbList
This improved rich snippet eligibility and enhanced SERP presence.
7. Backlink Plan
We executed a safe, white-hat backlink strategy:
- Outreach to local senior organizations and health directories
- Citations added to authoritative care-related directories
- Guest posting on senior living blogs and healthcare portals
- Published local community-focused content to earn organic mentions
- Built 12 high-authority links (DA 40–70) over 4 months
8. CRO Adjustments
To improve conversions, we:
- Added clearer calls-to-action (Book a Tour, Request Info)
- Improved form design and reduced form fields
- Added trust badges, testimonials, and care certifications
- Installed click-to-call buttons for mobile users
- Rebuilt hero sections to match search intent
Results After 6 Months
All results are fully anonymized but based on measurable data.
Organic Performance
- +178% increase in organic traffic
- +214% increase in new users
- 22 high-intent keywords moved to Page 1
- 7 keywords ranked in the Top 3 positions
Local SEO / GBP Performance
- +142% increase in GBP views
- +187% increase in calls from GBP
- +121% increase in direction requests
- Consistent placement in the local 3-pack for core keywords
Lead Generation
- +93% increase in monthly inquiries
- +68% increase in booked facility tours
- Steady increase in form submissions and phone calls
Revenue Impact
The improved visibility and increase in qualified leads helped the client:
- Achieve near full occupancy
- Reduce dependence on expensive referral agencies
- Lower cost per lead significantly
Client Impact
By restoring the client’s organic visibility, strengthening their local presence, and improving on-site conversions, we helped them achieve predictable, high-quality lead flow.
For an assisted living provider, this meant:
- More booked tours
- Higher occupancy
- Better local reputation
- Increased authority and trust in their region
The client now relies on organic SEO as their primary source of new residents.
Conclusion & Call-to-Action
This project demonstrates the impact of a well-executed, technically sound SEO strategy in a highly competitive, sensitive niche such as assisted living.
If your organization needs reliable SEO results — whether local, national, or multi-location — Brisk Web Services can deliver measurable growth while ensuring complete confidentiality.
👉 Contact us today to discuss your SEO goals and explore how we can achieve results like this for your business.
